bdjli Privacy Policy
This policy fully explains how your personal information is collected, stored, and kept secure on the bdjli platform.
Introduction and Scope
bdjli (referred to hereinafter as the "Platform", "we" or "us") operates a safe and reliable online casino and betting service for users in Bangladesh. We place the highest importance on the privacy of our members and are firmly committed to protecting their personal information.
This Privacy Policy ("Policy") explains in detail the type, purpose, process, and protection of information collected from you when you use the bdjli website (bdjli.cam). By registering on the Platform or continuing to use the service, you fully accept the terms of this Policy.
This Policy applies only to the digital services operated by bdjli. The respective documents of third-party websites, payment providers, or game developers govern their own privacy practices.
What Information We Collect
2.1 Information You Provide
The information you directly provide to us to complete the registration process and use the service is listed below:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Banking and payment information (bKash, Nagad, Rocket, bank account)
- Identity verification documents (National ID card / passport)
- Login credentials (username and password — password is stored in encrypted form)
- Messages from live chat and email support sessions
2.2 Automatically Collected Information
Some information is collected automatically when you use the Platform:
- IP address and device identifiers
- Browser type, version, and operating system
- Page view history, session duration, and click activity
- Information obtained from cookies and similar tracking technologies
- Referral source (which page you came from to reach our site)
2.3 Transaction-Related Information
Detailed records of every financial transaction — deposits, withdrawals, bonus usage, and betting history — are kept for security and compliance purposes.
Purpose of Information Use
Information collected by bdjli is used for the following legitimate purposes:
3.1 Account Management
Information is used to confirm your registration, verify your account, recover your password, and maintain your membership. Age verification (confirming 21+) and identity confirmation are also included.
3.2 Payment Processing
Payment information is used to process deposits and withdrawals. The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000. Withdrawals are generally completed within 5-30 minutes.
3.3 Customer Support
Your contact information is used to resolve your inquiries and complaints through 24/7 live chat support and email.
3.4 Fraud Prevention and Security
Information is analyzed to ensure account security, detect unauthorized access, and identify any unusual activity. Information is also used to comply with anti-money laundering (AML) policies.
3.5 Service Improvement
Anonymous statistical data is used to analyze and improve the user experience, monitor the technical performance of the Platform, and plan new services.
3.6 Promotional Communications
Subject to your consent, emails or SMS messages may be sent to inform you about bonus offers, promotions, and platform updates. You may request to stop receiving these communications at any time.
Cookies and Tracking Technologies
bdjli uses various types of cookies and similar tracking technologies that improve your browsing experience and ensure the functionality of the Platform.
4.1 Essential Cookies
These cookies are essential for the basic functionality of the Platform — maintaining login sessions, security verification, and saving form data. They cannot be disabled.
4.2 Analytical Cookies
These cookies are used to understand how users interact with the Platform. The information collected is anonymous and used for statistical purposes.
4.3 Functional Cookies
These cookies are used to remember your preferences (such as language and display settings) so that your experience is more convenient on future visits.
You can manage cookies through your browser settings. Please note, however, that disabling essential cookies may cause some features of the Platform to not work properly.
Sharing Information with Third Parties
bdjli never sells or rents your personal information to third parties for commercial purposes. However, limited information may be shared with our trusted partners in specific circumstances:
5.1 Payment Providers
Necessary payment information is shared with bKash, Nagad, Rocket and bank transfer services to process transactions. These providers are governed by their own privacy policies.
5.2 Technology Service Providers
Technology service providers engaged to operate the platform (such as server hosting and security testing) may access limited information under contractual confidentiality obligations.
5.3 Legal Obligations
Information may be disclosed to relevant authorities to comply with court orders, government directives or applicable legal requirements. In such cases, we will provide only the minimum information legally required.
5.4 Fraud Investigation
Necessary information may be provided to relevant investigative authorities to investigate fraudulent activity or protect the security of the platform.
Data Retention and Security
6.1 Retention Period
Information is retained for as long as your account remains active and, after account closure, for as long as required for legal, regulatory or security reasons. Records of financial transactions may be kept for an extended period in accordance with applicable law.
6.2 Data Security Measures
bdjli has adopted industry-standard technical measures to protect your personal information:
- SSL (Secure Sockets Layer) encryption — all data transfers are secured
- Encryption of stored data — particularly payment and identity-related information
- Two-Factor Authentication support
- Regular security audits and vulnerability testing
- Restricted access controls — only authorised staff may access information
- Firewall and intrusion detection systems
6.3 Security Incidents
In the event of a security breach that affects your personal information, we will notify you as quickly as possible and advise you on the necessary precautionary steps to take.
Your Rights and Controls
You have the following rights regarding your personal information:
7.1 Right of Access
You have the right to request a copy of the information we hold about you. This request can be sent to [email protected].
7.2 Right to Rectification
If any information stored in your account is incorrect or incomplete, you may request that it be corrected. This can be done through the Account Settings page or via the support team.
7.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal or regulatory obligations.
7.4 Right to Object to Processing
You may object to your information being used for promotional communications and may opt out of such communications at any time.
7.5 Right to Portability
You have the right to request that your information be transferred in a machine-readable format.
Protection of Minors
bdjli is intended for persons aged 21 and above only. We do not knowingly collect personal information from persons under the age of 21.
Age verification is mandatory during the registration process. If we become aware that information belonging to a minor has been collected, we will immediately suspend that account and delete the relevant information.
If a guardian suspects that their child has registered on our platform, please contact [email protected] immediately.
Policy Changes and Updates
bdjli reserves the right to update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
- A notice will be displayed on the main page of the platform
- A message will be sent to your registered email address
- The "Last Updated" date at the top of this page will be changed
Continued use of the platform after changes take effect will indicate that you have accepted the updated policy. We therefore recommend that you review this page regularly.
Privacy-Related Contact
If you have any questions, concerns or requests regarding this privacy policy, please contact us. Our privacy support team will review your matter with due attention and respond as soon as possible.
Contact Information
To reach us with privacy-related requests and questions, contact us through the following:
For requests to access or delete information, verification of your identity may be required. We aim to respond within 30 business days of receiving a request.
For more information, please see our Terms and Conditions, Responsible Gaming and FAQ pages.